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FAQ
How to install security system?
It is very easy to install the MAKS PRO security system. Everything you need for installation: screws, fasteners, come complete with each sensor. The devices have simple mounts. Installation of the sensors to the required space can be done using screws or using two-way tape. The overall security system installation will take about 10-15 minutes.
Why install a wireless security system, because a wired security system is cheaper and more reliable?
15 years ago massively used wired phones, mobile phones were either business or luxury. Now almost everyone has mobile phones. It’s not only comfortable. The quality of wireless communication is steadily increasing.
The same situation with security systems. Wired systems require high-quality cable, trained personnel with electrical education, quality installation with line inspection, construction work with drilling, wiring, and other inconveniences. All this requires a lot of time.
As a result, we have a total cost which includes work. And compared with wireless systems, it is much higher. The wireless security system can be installed independently, the kit includes everything you need for installation.
The MAKS PRO security system has MAKS BAND radio communication technology. It has unsurpassed characteristics in range, resistance to interference, due to channel redundancy, and is very efficient in terms of energy consumption.What is a security group?
The security group is a logically independent unit in the security system. It combines a group of sensors, which is placed and removed from protection separately and independently of others. This can be done by a user who is authorized to manage a specific group.
What is the night guard mode, or stay?
This is a function that can work in any of the security groups. It is implemented as follows. Consider the example of the house. When people put guards in this mode, the sensors that protect the perimeter: doors, windows, or even the entire first floor – become active. Other sensors – indoors – inactive. So, you can move freely inside the room, and intrusion from the outside will be detected.
If there is no wired internet, is it possible to install a MAKS PRO security system?
You can install the MAKS PRO Security System even if you do not have internet. Since the backup communication source is the GSM network (the mobile operator card is installed). But in this case, you lose one of the communication channels.
Does the security system work over WiFi?
Wi-Fi is a wireless technology for connecting devices to the wired Internet. It is implemented in the devices of the series MAKS PRO WiFi. The central unit in this case can be placed anywhere.
How does the mobile application connect to the security system?
This is implemented using cloud technology. With the security panel, the system works directly, “without intermediaries”.
With the user’s smartphone, the mediator is the cell of the device in the cloud, through which events are displayed on the smartphone and control commands from the user are passed.If the phone is offline, will there be an alarm notification?
If the phone is out of network, the security system remote control and watch events will not work. But you can get an alarm notification if you set up a call from the device to the user’s phone. This mode is indispensable if the system operates autonomously, without remote monitoring.
We advise you to entrust security only to specialized companies, which will monitor your facility 24/7 and respond in case of alarm notification. MAKS PRO is the best wireless device for remote protection.Where produce security system MAKS PRO?
Everything that is in MAKS PRO, from the idea to the engineering implementation is done exclusively in Ukraine.
How to replace the batteries in the sensors of the wireless security system?
a) Modern energy-saving technologies allow you to not think about replacing batteries for several years (2-7 years).
b) 2 weeks before the full discharge, the security system will warn you and the service security organization about the discharge.
c) Popular battery sizes are used ААА, CR2, CR123A і CR2032.What colors are the equipment?
The MAKS PRO security system has a refined design. As standard, the case of devices is executed in white or black color. For WDC or WDC mini sensors, the white starter kit includes replaceable dark brown housings.
Why does the system uses two mobile apps?
The use of mobile applications MAKS PRO and MAKS SETUP allowed to separate system settings and management.
The MAKS PRO application is used to control the MAKS PRO security system. The application implements the required set of functions:
● Taken into safeguarding.● Disarming.● Taken into safeguarding in night mode.● Alarm button.● Event history with simple filters.● View temperature from sensors.● Add camcorders with zones.● Watch the video from a connected camera.
In the event of any failure in the system application, MAKS PRO brings this information to the home screen, and notify the user via Push message.
MAKS SETUP is used to configure the security system. Through an application is performed the primary activation of the sensors .
Is it possible to 'mute' the alarm?
Your device communicates with the security company via two GPRS channels and the Internet – Wi-Fi or Ethernet. If you try to “jam” or somehow block the communication channel, MAKS PRO will send a signal about it.
If there is an animal at home, can an alarm be installed?
If the animal is no more than 25 kg, then we will install special sensors that do not react to such animals, it is not required to restrict pets in movement. If the animal is large, then we recommend allocating a space for it in the room, where sensors that react to movement will not be installed, there you can install a sensor that responds to glass breakage, or sensors for opening doors and windows.
What are the sensors powered from?
Most of the sensors are powered by lithium batteries. They have sufficient capacity and operating temperature range. Thanks to the adaptive power of the radio transmitters and the optimized data transmission protocol, the service life can be up to 7 years. The shortest service life of alkaline batteries “finger” or AAA, which are installed in the keyboard – up to 2 years. But the replacement does not even require a screwdriver, the keyboard is removed using a regular plastic discount or bank card.
And how will the system work if the electricity in the house is turned off?
The sensors are powered by their own batteries. And the MAKS PRO security center is equipped with a lithium-ion battery, which will provide autonomous power for 24 hours. And if this is not enough, then you can use the design feature of MAKS PRO devices – an input power supply 12V DC, which means that an external uninterruptible power supply can be used, or a car battery, then the autonomous life can be increased, even up to several weeks.
How does the system communicate with the security agency?
Modern systems work via an Internet connection, this is mobile Internet in GSM networks or fixed cable. MAKS PRO uses both connections, thus providing data transmission redundancy to the monitoring station in case of blocking or jamming of GSM-communication or cable breakage. Control of communication with the device is provided by the monitoring panel.
If there is no cable internet, can you install the MAKS PRO system?
Of course you can, but in this case you lose one of the communication channels. The device will only work via the GSM network.
What radio technology is used in MAKS PRO?
We use a proprietary technology called “MAKS BAND”, it operates in the 868.0-868.6 MHz frequency range allocated for such systems and transmitter powers allowed without licensing up to 25 MW in the basic device, up to 20 mW in detectors, 10 mW in key fobs, with dynamic adjustment (the first exchange attempt is always at minimum power).
MAKS BAND has significant advantages over its competitors: the length of the packets transmitted over the air is almost two times less, the optimized retry algorithm (this is energy consumption), the sensitivity of the detector receivers is higher (this is the range both in line of sight and in building conditions). The MAKS PRO security center has two transceivers operating at different frequencies in the permitted range, providing redundant data transmission from sensors.
One of the “tricks” of MAKS BAND is the function of updating the software of all elements over the air. If any shortcomings are corrected or the functionality of the device is added, then the owner and the security company do not need to worry about dismantling, sending for an update. The update will occur automatically after the automatic update of the basic device.